Terms of Service

1. Acceptance of Terms

By registering for, accessing, or using TaxCorp ("Platform", "Service", "we", "us", "our"), you ("User", "you", "your") agree to be legally bound by these Terms of Service ("Terms") and all policies referenced herein.

If you do not agree to these Terms, you must not access or use the Platform.

These Terms constitute a legally binding agreement between you and TaxCorp Total Solution, operating from B-306, Darshanam Oxy Park, Vasna Bhayli Road, Vadodara - Gujarat, India.

2. Eligibility & User Requirements

You represent and warrant that:

• You are at least 18 years of age
• You are a qualified tax professional (Chartered Accountant, Tax Consultant, Tax Lawyer, Company Secretary) OR operating under the supervision of a qualified professional
• You have the authority to bind your firm/organization to these Terms
• Your use complies with all applicable laws and professional regulations including ICAI Code of Ethics and Bar Council of India rules
• You are not located in a country subject to sanctions under Reserve Bank of India guidelines

3. Subscription Plans & Pricing

3.1 Plan Types

3.2 Pricing

• All pricing is available upon request by contacting our sales team
• Subscriptions are billed annually in advance
• All prices are in Indian Rupees (INR)
• GST at 18% is applicable on all charges
• TaxCorp reserves the right to modify pricing with 30 days written notice
• Existing subscribers maintain current pricing until renewal

3.3 No Refund Policy

3.4 Separately Priced Products and Add-ons

The following are separate products, each sold and priced on its own terms, and are not included in any subscription plan (Starter, Professional, Premium or Enterprise):

• Tax Audit AI and Internal Audit AI (priced per firm or per engagement)
• Practice CRM and its Practice Growth add-on (priced per firm per year)
• GST Notice Watch (priced per GSTIN per year, in packs)
• Any other product or add-on that TaxCorp designates as separately priced on its pricing page from time to time

• Holding a subscription of any plan does not entitle the subscriber to any separately priced product or add-on, and no such product forms part of the consideration for a subscription.
• TaxCorp may, at its sole discretion, switch on free, promotional or courtesy access to a separately priced product for a stated period (for example, GST Notice Watch free for members until 15 October 2026). Such access is a courtesy only: it may be withdrawn or shortened at any time, creates no right to continued access, no expectation of renewal on the same terms, and no claim of any kind against TaxCorp; it is not a "trial period" under clause 3.3 and confers no refund right. Access continues after the stated period only on payment of the price then in force.
• Where a separately priced product depends on a third-party service (for example GSTN data through a licensed GST Suvidha Provider), availability is subject to that third party, and data older than the window the third party provides (currently 60 days for GSTN notices) cannot be supplied.
• Separately priced products are governed by these Terms and by any product-specific terms shown at purchase; fees for them are non-refundable in the same way as subscription fees under clause 3.3.

4. Payment Terms & Billing

4.1 Payment Methods

We accept payment via credit card, debit card, UPI, and bank transfer.

4.2 Invoicing

• GST-compliant invoices will be issued for all transactions
• Section 194J TDS may be applicable as per Income Tax Act
• Users responsible for deducting TDS if applicable

4.3 Failed Payments

• 7-day grace period for failed payments
• Service suspended after grace period
• Account may be terminated after 30 days of non-payment

4.4 Pay-Per-Use Services

Notice Reply Builder: Charged at actual cost based on AI processing complexity. Typical range: ₹300-800 per notice. Charges are immediate and non-refundable.

5. AI Services & Limitations

5.1 AI Capabilities

• Document analysis and summarization
• Case law research across 1,000,000+ judgments
• AI-powered document generation (Premium and Enterprise plans)
• Natural language query processing
• Legal precedent identification

5.2 AI Limitations

• AI may produce inaccurate, incomplete, or outdated information
• AI cannot replace professional judgment or expertise
• AI does not understand context beyond provided input
• AI may "hallucinate" non-existent case laws or facts
• AI responses may vary for identical queries
• AI cannot guarantee legal compliance or accuracy

5.3 User Obligations

You must:

• Independently verify all AI-generated outputs
• Cross-check case law citations with original sources
• Apply professional judgment to all AI suggestions
• Not rely solely on AI for professional advice
• Disclose AI use to clients if required by professional ethics rules

6. Token & Query Limits

6.1 Token Limits

What are tokens? Tokens are units measuring AI processing. Complex queries consume more tokens than simple queries. Approximate usage:

• Quick document summary: 1,000-2,000 tokens
• Detailed case law search: 5,000-10,000 tokens
• Notice reply generation: 15,000-30,000 tokens

6.2 Limit Enforcement

• Soft warning at 80% usage
• Service throttled/paused at 100% usage
• No overage charges - service simply stops
• Limits reset monthly on subscription anniversary date
• Unused tokens do not roll over to next period

6.3 Fair Use Policy

Excessive or abusive usage may result in service suspension, including:

• Automated bulk queries or scraping
• Reselling or sharing account access
• Reverse engineering attempts
• Competitive intelligence gathering

7. Third-Party AI Providers

7.1 AI Provider List

7.2 Data Shared with Third Parties

What we share: Your query text, uploaded documents (anonymized), search parameters

What we DO NOT share: Your name, client names, PAN numbers, Aadhaar, payment information, login credentials

7.3 AI Training Data

TaxCorp uses API-only access with "no training" agreements where available. However, third-party providers' policies may vary. See Third-Party AI Providers Notice for details.

8. Professional Responsibility

8.1 Professional Ethics Compliance

Users must comply with:

• ICAI (Institute of Chartered Accountants of India) Code of Ethics
• Bar Council of India professional conduct rules
• Applicable professional standards of regulatory bodies
• Client confidentiality obligations
• Professional disclosure requirements

8.2 Professional Insurance

TaxCorp strongly recommends users maintain adequate professional indemnity insurance, errors & omissions coverage, and cyber liability insurance covering AI-assisted work.

9. Client Confidentiality Warning

10. Intellectual Property Rights

10.1 User Content

You retain ownership of your input queries and uploaded documents. You grant TaxCorp a limited license to process this content solely for providing the Service.

10.2 AI-Generated Outputs

• You receive a license to use AI-generated outputs for professional work
• AI outputs may not be copyrightable under current law (legal gray area)
• No guarantee of uniqueness - same query may produce similar outputs for multiple users
• You are responsible for verifying originality
• TaxCorp not liable if AI output infringes third-party IP

10.3 TaxCorp Property

TaxCorp owns all rights to:

• Platform source code, design, and architecture
• Case law database compilation and organization
• AI prompt engineering and proprietary algorithms
• TaxCorp brand, logos, and trademarks

10.4 Feedback

Any feedback, suggestions, or feature requests you provide become property of TaxCorp. You waive all IP rights to such suggestions and are not entitled to compensation.